Terms of Service

Effective Date: 9 October 2025

Welcome to iHelp. These Terms of Service (“Terms”) govern your use of the iHelp website (the “Website”) and all related services, including iHelp Services and Retainers (collectively, the “Services”). By accessing or using the Website or Services, you agree to these Terms in full. If you do not agree, please discontinue use of the Website and Services.

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1. Content and Pricing Changes

All content, pricing, and service information provided on this Website is subject to change without notice. iHelp reserves the right to modify, update, or remove any information, prices, or offerings at its sole discretion.

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2. Accuracy of Information

While iHelp strives to provide accurate, current, and reliable information, we make no guarantees as to its accuracy or completeness. iHelp accepts no liability for any inaccuracies, errors, or omissions contained within this Website or related materials.

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3. Third-Party Repairs and Services

iHelp is not responsible for any damage, fault, or issue resulting from repairs or services carried out by third parties. Any such third-party work is entirely outside of our control, and iHelp assumes no liability for its quality, safety, or results.

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4. WiFi Requirements

Certain features or services may require a stable and functioning WiFi connection. iHelp is not liable for disruptions or limitations arising from your internet connection or related network issues.

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5. Software and Hardware Issues

iHelp accepts no responsibility for software or hardware issues that may occur during or after the use of our Services. Customers are responsible for following manufacturer guidelines and ensuring their devices are appropriately maintained and updated.

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6. Data Recovery and Data Loss

Although iHelp will take all reasonable steps to safeguard your data, we cannot guarantee successful recovery or protection against loss. Data loss can occur for many reasons, and iHelp accepts no liability for lost, corrupted, or unrecoverable data.

Customers are strongly advised to back up all data prior to using our Services.

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7. Limitation of Liability

To the fullest extent permitted by law, iHelp and its representatives shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or Services, including but not limited to data loss, device malfunction, or business interruption.

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8. Changes to These Terms

iHelp reserves the right to update or revise these Terms at any time without prior notice. The latest version will always be available on this page. Continued use of the Website or Services after any updates constitutes your acceptance of the revised Terms.

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9. Contact

If you have any questions or concerns about these Terms, please contact us at:

📧 hello@ihelpuk.co.uk

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10. Acknowledgement

By using this Website or our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.