Trusted by
Hundreds
of customers
Over
12 Years
Experience
Clients
Nationwide
Supported
With
Certified
Training
Hi, I'm Alex.
I've spent years following Apple closely, from the big events to the small details most people miss. That passion turned into a career, starting at an Apple Premium Reseller in Dorset, and eventually into iHelp. These days it's just me, and I think that's what makes the difference. You get someone who genuinely cares, knows their stuff, and will always give you a straight answer.
Support & Pricing
Support Time
Quick help whenever you need it. From troubleshooting to setup, sessions are charged by time and can be remote or in-person.
£30
/half hour
£50
/hour
Upgrade to iHelp +
Your ongoing care plan for Apple devices, savings, and smarter tech living.
Retainers
£280
6 hours
£450
10 hours
£600
14 hours
£720
18 hours
Retainers exclude call out charges which you can find more info on here. Support Hours expire after 12 months, unless renewed within 30 days after.
iHelp +
Get savings with your support
All iHelp+ members get savings on Apple purchases, access to priority support plus annual savings on your tech bills.
Essentials
£35/pm
Everyday Apple help and savings.
Member Support Time
£45/hr
Save on new Apple devices
(4% Mac, 3% iPad, 2% iPhone)
Annual tech review*
(broadband, SIM, insurance)
Care
£60/pm
Extra care for your Apple setup.
Includes 1 remote or in-person visit
(up to 1 hour) per month
Member Support Time
£40/hr
Save on new Apple devices
(4% Mac, 3% iPad, 2% iPhone)
Annual tech review*
(broadband, SIM, insurance)
Complete
£120/pm
Complete care for your devices.
Includes 2 remote or in-person visits
(up to 2 hours total) per month
Member Support Time
£35/hr
Save on new Apple devices
(4% Mac, 3% iPad, 2% iPhone)
Annual tech review*
(broadband, SIM, insurance)
Priority Support
Response within 4 hours guaranteed
*Must be subscribed for at least 3 months either before or after review.