What Can Actually Be Fixed Remotely - Without a Visit?
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A lot of people assume that if something's wrong with their Mac or iPhone, someone needs to come and sit with them. That is not always the case. A surprising amount can be sorted remotely, quickly, and without any fuss.
How does it work?
If you have a Mac, iPhone, or iPad signed in with your Apple Account, I can connect directly via screen sharing through Apple's built-in remote access. You do not need to download anything or be particularly technical. I will send you simple instructions, you share your screen, and we work through it together. You can see everything I am doing at all times.
What can be sorted remotely?
Quite a lot, as it happens:
Software not working or behaving oddly
iCloud problems - storage full, photos not syncing, things not appearing across devices
Email not working properly
App issues and general troubleshooting
Apple Account problems
Screen time, parental controls, and privacy settings
Getting things set up and organised the way you want
General tidying up - login items, storage, settings
What needs a visit instead?
A few things genuinely do need to be done in person. If your Wi-Fi is down, remote access is not going to work - that one is obvious. Setting up a new device or moving everything across from an old one is also something I prefer to do in person, as it is quicker and less prone to things going wrong mid-transfer.
Not sure if your issue can be sorted remotely?
Just drop me a message and we can have a quick chat. Most things can be, and if not, we will find a time that works.